Respons Rakyat app enables complaints to be sent to 460 government entities

Published on 18 Jul 2019 5:59:23 PM

Prime Minister Tun Dr Mahathir Mohamad on Thursday launched Respons Rakyat (RR 2.0), a smartphone application that enables the public to lodge complaints and give feedback on public service delivery system.

With RR 2.0, the public can directly put forth their complaints to 460 government entities, namely 25 ministries, 257 federal government agencies, 13 state secretary’s offices, 149 local authorities and 16 utility companies.